- Goods will be shipped within 24 hours. Please allow 1-3 working days for standard delivery. For rural delivery, please allow 1-5 working days.
- All furniture items will be pick up only.
If you would like your good(s) to be couriered the following charges will be added:
- Urban Courier: $6.00 /Rural Courier: $10.00
- All couriered packages will be signed and tracked.
- We use New Zealand Post as our preferred postal agent
- At this time, we only ship within New Zealand
100% quality guaranteed
Our happiness is your happiness so, if for any reason you receive damaged or faulty goods, we will replace it hassle free.
To process a quick return please email me at firstname.lastname@example.org with the following information (replacements will only be consider if an email is received within 7 days of receipt of purchase):
- Order number
- Your Name and address
- Description of damaged product(s)
- Picture of the damaged product(s)
If you are unable to email us, you may return the purchase to our address at your expense and we will send a replacement.
PLEASE NOTE: We do not give refunds for changes of mind. If you are unsure of a product’s scent we suggest you purchase a $3 tealight tester which are available in our online shop.