Shipping & Returns

Shipping

  • Goods will be shipped within 24 hours. Please allow 1-3 working days for standard delivery. For rural delivery, please allow 1-5 working days.
  • All furniture items will be pick up only.

If you would like your good(s) to be couriered the following charges will be added:

  • Urban Courier: $6.00 /Rural Courier: $10.00
  • All couriered packages will be signed and tracked.
  • We use New Zealand Post as our preferred postal agent
  • At this time, we only ship within New Zealand

Returns Policy

100% quality guaranteed

Our happiness is your happiness so, if for any reason you receive damaged or faulty goods, we will replace it hassle free.

To process a quick return please email me at cheree@mywayhome.co.nz with the following information (replacements will only be consider if an email is received within 7 days of receipt of purchase):

  • Order number
  • Your Name and address
  • Description of damaged product(s)
  • Picture of the damaged product(s)

If you are unable to email us, you may return the purchase to our address at your expense and we will send a replacement.

PLEASE NOTE: We do not give refunds for changes of mind. If you are unsure of a product’s scent we suggest you purchase a $3 tealight tester which are available in our online shop.